General Terms and Conditions (T&C)

1. Introductory provisions

These Terms govern the rights and obligations between the operator Peter Valašik (the "Operator") and the user of the service available at vnoria.com (the "Service" or "VNORIA").

2. Nature of the Service

VNORIA is a digital service providing symbolic AI interpretations inspired by Slavic mythology (personal prophecy, cards of fate, whisper of dreams, today's sign and additional features). Interpretations are generated by artificial intelligence and serve exclusively for entertainment, inspiration and self-reflection.

The Service is not a substitute for medical, psychological, legal, financial or other professional assistance. Interpretations are not factual predictions of the future.

3. AI interpretations and Book of Fate

• The user provides input (topic, question, dream description, etc.) from which AI generates the interpretation.
• Completed interpretations are stored in the user's private Book of Fate. The user may delete them at any time.
• The user acknowledges that the same input may lead to different outputs (non-deterministic nature of AI).

4. Registration, account and security

• Registration is free. The user signs in via magic-link email or Google.
• The user is responsible for protecting access to their email and account.
• The Operator may limit or terminate the account if the user violates these Terms or the law.

5. Pricing model — Credits

Access to paid content is based on credits. One credit corresponds to one successfully completed AI interpretation.

One-time packs

• 1 kredit — €0,99 (1 credits)
• 3 kredity — €1,99 (3 credits)

VNORIA+ subscription

• Týždenná cesta — €2,99 / 7 dní (7 credits)
• Mesačná cesta — €6,99 / mesiac (30 credits)

Community, profiles and user content

Public and private profiles

• A profile is created voluntarily; name, bio and photographs are visible according to your visibility settings.
• You are responsible for your profile not being misleading and for not impersonating anyone.
• Profile visibility and e-mail discoverability can be changed at any time in settings.

The board and user posts

• Each post is published with a chosen visibility: only me, friends, selected circles or public.
• The operator does not create or pre-approve content; it acts upon a report or its own finding.
• Content must comply with the Community guidelines, which form an integral part of these terms.

Comments, reactions and sharing

• The “I feel this too” reaction is a gesture of support and creates no entitlement.
• The author may turn comments off; a circle administrator may moderate them.
• By sharing, you confirm you have the right to publish the content to the chosen audience.

Friendships, blocking and people search

• A friendship requires confirmation by both sides and can be ended at any time.
• Blocking prevents contact and mutual content visibility.
• Search by exact e-mail works only for users who enabled it; search is rate-limited against bulk abuse.

Circles, invitations and administrators

• A circle is a private space; its content is visible to members only.
• An administrator may invite and remove members, moderate content and manage the circle page.
• When membership ends, access to circle content ends.

Private messages and attachments

• Messages and attachments are accessible to conversation participants only; the operator does not access them except upon a report or a legal obligation.
• Attachments must not contain illegal content or infringe third-party rights.
• Deleting a message on your side may not remove a copy stored outside Vnoria.

Anatomy of Me and data about other people

• The default visibility of Anatomy of Me is only me; public sharing is always a deliberate choice.
• If you enter data about other people, you are responsible for the legal basis; initials or a nickname are recommended.
• Another person's photograph may be used only with their consent; a tagged registered person may refuse or remove the tag.

Vnoria AI in conversations

• Vnoria AI is an artificial-intelligence tool; its output is not professional medical, legal, financial or crisis assistance.
• Only messages you explicitly select are processed — never the whole conversation.
• A reply inserted into a conversation is always visibly labelled Vnoria AI.
• Details: Vnoria AI transparency.

Reporting, moderation and appeal

• A Report option is available on every post, comment, profile, message and public part of Anatomy of Me.
• Depending on severity we may hide or remove content, restrict features, suspend or terminate the account.
• We inform the affected user of the measure and its reason; an internal review may be requested.
• Your right to turn to a court or supervisory authority is unaffected.

Copyright and content licence

• You remain the owner of your content.
• By publishing you grant the operator only a non-exclusive, royalty-free and technically necessary licence to store, reproduce, reformat and display the content to the audience you chose, and to operate and secure the service.
• The licence ends when the content is deleted; technical backups during their normal rotation and legally mandated records are the exception.
• We do not sell your content to third parties or use it for advertising without separate consent.

Prohibited commercial, fraudulent and spam activity

• Commercial promotion without our written consent is prohibited, including selling divination or spiritual services.
• Fraudulent payment requests, chain messages and mass sending are prohibited.
• Automated account creation, scraping and artificially inflating reactions are prohibited.

Account closure and effects of content removal

• You can close your account at any time in settings; your content is deleted or anonymised.
• Removed content may not be recoverable; statutory and accounting records are kept for the legal period.
• Unused credits lapse on account closure without compensation, unless the law provides otherwise.

Credits, subscription and withdrawal

• Free daily Vnoria AI uses reset each day and do not carry over.
• Paid credits never expire and remain yours even after a subscription is cancelled.
• Free daily uses are consumed first, paid credits only afterwards.
• A failed AI request consumes nothing; the reserved credit is returned.
• A subscription renews automatically until cancelled; cancellation takes effect at the end of the paid period.
• The 14-day right of withdrawal follows Slovak Act No. 108/2024 Coll.; for digital content supplied with your express consent it may be limited to the extent already performed.

6. Meaning and use of a Credit

• A credit is consumed upon successful completion of an AI interpretation.
• A credit is non-transferable to another user and is not exchangeable for money.
• The first personal prophecy is free for a new user without using a credit.

7. Automatic subscription renewal

• The subscription is automatically renewed at the beginning of each billing period (7 days for weekly, 1 month for the monthly plan).
• Upon each renewal the full subscription price is charged and the corresponding number of credits is added.
• Payment is processed via Stripe. The user receives a confirmation by email.

8. Subscription cancellation

The subscription can be cancelled at any time via: Cancel subscription (/account). Cancellation takes effect at the end of the already-paid period — the service and credits remain active until then.

9. Fate of credits after cancellation

• Credits purchased in a one-time pack remain on the account and do not expire.
• Credits granted from a subscription are valid only during the billing period; unused subscription credits expire at the end of the period and are not replaced.
• Subscription credits are visibly separated in the account from one-time credits.

10. Failure of AI generation

A credit is only *reserved* from the wallet at the start of generation and consumed only upon successful completion of the interpretation. If generation fails or is interrupted by a technical error, the reservation is automatically released and the credit is not consumed.

11. Availability and technical requirements

• The Service is available online, 24/7, except for necessary outages and maintenance.
• A modern web browser is required (latest versions of Chrome, Safari, Firefox, Edge) and a stable internet connection.
• The Operator does not guarantee uninterrupted availability; it makes reasonable efforts to ensure it.

12. Complaint about digital performance

A complaint can be filed by email to vnoria.slavic.oracle@gmail.com or via the contact form. The Operator will handle the complaint within 30 days. More info: Complaints and withdrawal.

13. Withdrawal from the contract

The consumer has the right to withdraw from the contract within 14 days without giving a reason. For digital content whose delivery starts before the withdrawal period expires, this right expires only provided that the consumer gave explicit consent to start performance and was informed of the loss of the right. Template and form: /odstupenie-od-zmluvy.

14. User rights to their inputs

The user remains the sole owner of their inputs (questions, texts, dream descriptions, palm photos). They grant the Operator only a limited, non-exclusive, royalty-free license solely for the purpose of processing the input and creating the relevant interpretation and displaying it to the user in their Book of Fate. The Operator does not use inputs to train AI models.

15. Prohibition of entering third-party personal data

The user may not enter personal data of third parties (names, contacts, medical or other sensitive information) without their demonstrable authorization. The user is solely responsible for the content of their inputs.

16. Account termination and deletion

The user may terminate their account and have their data deleted at any time in the Account section or request deletion by email at vnoria.slavic.oracle@gmail.com. Unused one-time credits are non-refundable (except in cases of withdrawal under point 13).

17. Governing law

The contractual relationship is governed by the laws of the Slovak Republic. These Terms do not limit the consumer's mandatory rights arising from Act No. 108/2024 Coll. and other consumer-protection legislation. Any disputes may also be resolved through ADR — see Operator. The choice of Slovak law does not deprive the consumer of the protection afforded by the mandatory provisions of the law of their country of habitual residence (Art. 6 Rome I Regulation).